Policies

Clear practice around safety, privacy and participation

The current policies are available below as PDF documents.

Documents

Policies for families, referrers and partners

These documents set out the procedures and expectations that support safe, transparent delivery.

Safeguarding & child protection

Safeguarding principles, responsibilities, lone-working measures, disclosures, allegations and online safety.

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Data protection

How personal information is collected, stored, used and protected.

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Terms & conditions

Booking, payment, cancellations, attendance and participation expectations.

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Questions or concerns

Policies should be understandable in practice

Parents, carers, young people, referring organisations and partners are welcome to ask how a policy applies to a particular course, workshop or situation.